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Full Name
Site  ⁄   Venue Name
Phone    (inc area code)
Email:
Type of issue:
Please select from list Camera not working Camera out of focus DVR won't turn on Face Recognition software not working DVR is restarting all the time Backup issue Incorrect system time or date Noisy fan Gaps in playback Error Message on screen A beeping noise is coming from the DVR A beeping noise is coming from the UPS The monitor is not working Other issue
Brand or Type of device
Please select from list Freedom Server (Enterprise NVR) Omega Recorder (OM-NVR OM-CVR) Dahua Recorder Hikvision Recorder Maxima DVR Meridian DVR Vertex DVR DSR Recorder DISS Recorder Ultima Recorder D-TEG Recorder Cashier Monitor or PC Entrance Monitor UPS Other, I don't know
DVR CV NO:
Camera NO:   &   DVR NO:  (if applicable)
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