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Full Name
Site ⁄ Venue Name
Phone (inc area code)
Email:
Type of issue:
Please select from list
Camera not working
Camera out of focus
DVR won't turn on
DVR is restarting all the time
Backup issue
Incorrect system time or date
Noisy fan
Gaps in playback
Error Message on screen
A beeping noise is coming from the DVR
A beeping noise is coming from the UPS
The monitor is not working
Other issue
Brand or Type of device
Please select from list
Freedom Server
Ultima
Omega DVR, NVR
Maxima DVR
Meridian DVR
Vertex DVR
DSR
DISS
D-TEG
Cashier Monitor
DVR Monitor
Entrance Monitor
UPS
Other, I don't know
DVR CV NO:
Camera NO: & DVR NO: (if applicable)
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Phone 1800 338 156
